Category Archives: Enterprise
Impressions from 4me CAB 2018
The annual 4me Customer Advisory Board meeting took place last week at Hartwell House, nestled in the beautiful English countryside. For three days the 4me team was joined by 12 of our customers and partners to discuss service management best practices, the challenges facing modern enterprises, and 4me’s development priorities for the coming year. It […]
Impressions from 4me CAB 2020
Engaged customers, motivated 4me partners, the knowledge of our passionate development team, helpful hosts and delicious snacks and drinks. Those were the welcome ingredients of the first online 4me Customer Advisory Board (CAB) meeting. Due to the current global situation we were not able to offer the beautiful surroundings we are used to during our […]
Partner Announcement: Bright Octopus
We are delighted to add the SIAM and ITSM specialists of Bright Octopus to our partner community. The team of Bright Octopus has over 20 years of experience in helping businesses change and manage all aspects of their IT and support teams. They have translated Service Integration and Management (SIAM) from a theoretical approach to […]
4me for Enterprise Service Management at Vitality
4me, and its UK partner Revo 4me Services, is now providing Enterprise Service Management (ESM) in the cloud to leading health insurer VitalityHealth. The 4me service integrates with multiple IT suppliers and service providers within Vitality, and systems provided from their parent company, Discovery. 4me’s unique Service Integration and Management (SIAM) capabilities enable Vitality to […]
Partner Announcement: Omnicom
4me is delighted to announce its partnership with Omnicom, headquartered in Slovakia. This partnership not only adds another very experienced service management provider to the 4me Partner Network, but also marks 4me’s first local presence in the country. Omnicom provides consulting and implementation services for business and IT organizations, especially in the field of process […]
Introducing 4me Freemium
The new pricing structure that was unveiled during last week’s 4me Connect 2020 event includes one plan that is completely free. This Freemium plan makes it possible for a support organization to set up a self service portal for the people they support. This portal can be branded so that it adheres to the corporate […]
Managing 1000s of Relations
Many of the organizations that use 4me have enormous infrastructures to manage. The numbers they deal with on a daily basis can be dazzling. In such environments it is critical that the service management application remains responsive despite the amount of data that is maintained in it. To make it practical to manage records that […]
SMTX Strengthens the 4me Partner Network
This week it is our pleasure to announce that SMTX has joined the 4me Partner Network. SMTX offers a number of advanced service catalog and request fulfillment products for large organizations with service management needs that cannot easily be met by traditional enterprise-class ITSM tools. Now that 4me has repeatedly demonstrated that it can meet […]
100%
copy/paste images in notes. The two major additions to the service were advanced Time Tracking and Knowledge Management. None of these releases caused a service outage, which underscores the quality of the change management process that is in place for 4me. As always, the availability of the service was measured independently by Pingdom, which determined […]