/XURRENT
Enterprise Service Management (ESM)
An Affordable, Scalable, All-in-One ESM Platform for Seamless Collaboration
Traditional ESMs have complex implementations, high upfront costs, and do a poor job adapting as organizations scale. Our ESM offers a single, complete platform that drives efficient and seamless collaboration across the entire enterprise. End-to-end transparency means the best possible service experience.
/ Unified Service Delivery
A single application helps consolidate service delivery across the organization — one experience regardless of the underlying problem(s).
/ Rapid Expansion to New Domains
Speedy onboarding and setup process means best practices will spread to new parts of the organization.
/ Flexible Automation Tools
Adaptable automation builder accommodates the unique needs of each organization — all with unique tasks in need of automation.
Challenges Solved
Lack of Centralization
Combining service management into a single platform returns data control to leadership and unifies best practices across the entire organization.
Limited Cross Org Collaboration
Communication at larger enterprises can be a huge challenge. Our platform supports secure (and timely) cross-team communication.
Unique Data Privacy Requirements
No one department has the same data access requirements, nor the same definitions of privacy. Empower each organization to define what works best for them.
How It Works
Integrate various service management processes across the organization into a single platform. Leverages automation, real-time data, and collaborative tools to streamline workflows, improve service delivery, and provide actionable insights. Easily share information, track progress, and resolve issues faster.