/XURRENT
Achieve Collaborative Brilliance with Xurrent’s Enterprise Service Management
Empower every department with streamlined service delivery. Discover how Xurrent ESM transforms your organization with seamless service workflows, intelligent automation, and exceptional user experiences.
An Affordable, Scalable, All-in-One ESM Platform for Seamless Collaboration
Traditional ESMs have complex implementations, high upfront costs, and do a poor job adapting as organizations scale. Our ESM offers a single, complete platform that drives efficient and seamless collaboration across the entire enterprise. End-to-end transparency means the best possible service experience.
/ Unified Service Delivery
A single application helps consolidate service delivery across the organization — one experience regardless of the underlying problem(s).
/ Rapid Expansion to New Domains
Speedy onboarding and setup process means best practices will spread to new parts of the organization.
/ Flexible Automation Tools
Adaptable automation builder accommodates the unique needs of each organization — all with unique tasks in need of automation.
Director of IT – Manufacturing
“Xurrent has proven to be a comprehensive, integrable, and flexible platform where we lead our IT and non-IT processes that help us in practice management.”
End-to-End Alignment for Streamlined Enterprise Operations
Xurrent ESM unifies teams and processes with intelligent, adaptable tools, so your organization can adopt best practices and elevate service delivery across every department.
Information Technology (IT)
Enhance IT service delivery with cross-departmental workflows, real-time insights, and advanced incident and change management tools.
Human Resources (HR)
Streamline onboarding, manage employee requests, and enhance productivity with automated workflows and centralized service delivery.
Facilities Management
Improve maintenance request handling, space management, and resource allocation with unified service operations.
Customer Support
Deliver exceptional service with faster resolution times, automated ticket routing, and self-service options for common inquiries.
Procurement
Optimize purchasing workflows, supplier management, and approval processes to reduce delays and improve cost control.
How Xurrent ESM Works
Unify service management across every department with Xurrent ESM’s powerful, all-in-one platform. Streamline workflows by leveraging intelligent automation, real-time analytics, and collaborative tools designed to boost efficiency. Enable seamless information sharing between teams, improve visibility into progress, and ensure faster resolution of organizational requests. With Xurrent ESM, your organization can elevate service delivery, break down silos, and empower departments to work together more effectively.
Value-Driven Outcomes for Your IT Organization
Faster Issue Resolution
Resolve disruptions faster with AI insights and automation across the organization.
Improved Operational Efficiency
Streamline enterprise workflows to save time and maximize resources.
Enhanced Employee Satisfaction
Empower employees with faster, reliable services and self-service tools.
Stronger Strategic Alignment
Align services with business goals for measurable enterprise success.
Future-Ready, Scalable Platform
Grow with a platform designed to evolve with your organization’s needs.
Optimized Team Productivity
Boost team productivity with AI-driven tools and intuitive automation.
Head of Application Management Team – Banking
“The implementation passed smoothly. The tool is intuitive for specialists as well as for end users, truly Service oriented (not only IT Services but Business Services are supported).”
Built-In AI for Unbridled Productivity
Unlock your teams productivity potential with AI-driven ticket summarization, auto-classification, knowledge article creation, no-code automations, and more – all included at no extra cost.