xurrent features

Release Management

Group changes into releases to coordinate planning and monitor the effectiveness of related activities. Simplify release management across multiple teams.

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DEEP DIVE

Effortless Incident Management—Resolve Issues Before They Disrupt Work

Keep your business running smoothly with AI-powered, rapid incident resolution. Employees can report issues through an intuitive portal, while smart routing and automated workflows ensure every ticket gets to the right expert—fast.

Release Management

Simplify Multi-Team Service Coordination and Deployment

Streamline release planning and execution across IT and business teams. Xurrent ensures controlled, risk-free service releases with automated workflows, integrated testing, and real-time visibility—keeping deployments on track and minimizing disruption.

Collaborative planning

Many projects developed by IT organizations transcend multiple teams. Plan all those changes with visibility into how each of the parts fit into the whole effort.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

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Unified management

Link all changes to the release and assign a release manager who can now more effectively coordinate and measure progress.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Customer love us

The People’s Choice for Service Management

Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.

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Switzerland

How ZFV Gets Complete Visibility and Control over ITSM with Xurrent

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Germany

Perinova Chose Xurrent to Optimize Service Performance

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Germany

How DEICHMANN IT Manages Services Across 5,000 Storefronts

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OUTCOMES

The Benefits of

Release Management

Xurrent’s features offer a seamless blend of speed and intelligence, transforming service management for the modern enterprise.

Increased Visibility

Ensure no details get forgotten or not tracked as part of the release.

Management Effectiveness

Clearly define release management and ownership of the overall project and all associated child changes.

AI That Works as Hard as You Do—at No Extra Cost

Supercharge your IT team with built-in AI that eliminates busywork and accelerates service delivery. From instant ticket summarization and auto-classification to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.

And the best part? It’s all included—no extra fees, no hidden costs.

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