The Business View of Cross-Functional Workflow and IT Automation

IT automation is either a competitive advantage or a competitive gap. The difference is in adoption and execution. After all, if one company can operate faster and more efficiently than another, they have an advantage in execution and margin over its less automated peers. That gap is clearly visible in the response of 400+ global IT leaders EMA asked to estimate the percentage of IT tasks that use automation.

Read the EMA eBook to find out more: